Privacy Policy

Rivera Jewels is a luxury jewellery and rare gemstone house rooted in Jaipur, India, serving private collectors worldwide. We operate this website and all related consultation services.

For any privacy-related enquiries, please contact us at riverajewelsbydhanshree@gmail.com.

We collect only what is necessary to provide our services with the discretion and personalisation you expect from a private jewellery house.

• —Identity information: your name and correspondence details provided during enquiries or purchases.
• —Contact information: email address, phone number, and shipping address for order fulfilment.
• —Transaction information: details of pieces purchased, consultation requests, and payment records.
• —Technical data: browser type, IP address, and usage data collected automatically when you visit our website.
• —Communication records: notes from consultations and correspondence to ensure continuity of service.

Your information is used exclusively to serve you. We do not sell, trade, or share your personal data with third parties for marketing purposes.

• —To process and fulfil your orders and consultation requests.
• —To communicate with you regarding your enquiries and purchases.
• —To provide personalised recommendations based on your stated preferences.
• —To improve our website and services through anonymised analytics.
• —To comply with our legal obligations as a registered business.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Transaction records are retained for seven years in accordance with Indian tax regulations.

Client consultation records are retained for the duration of our relationship and three years thereafter, to provide continuity of service should you return to us.

Our website uses essential cookies to function correctly — these cannot be disabled. We also use analytics cookies to understand how our website is used, which you may opt out of at any time via your browser settings.

We do not use advertising or tracking cookies. Your browsing habits are not shared with advertisers.

You have the right to access, correct, or request deletion of your personal data at any time. To exercise any of these rights, please write to us at riverajewelsbydhanshree@gmail.com. We will respond within 30 days.

We take the security of your data seriously. All payment information is processed through industry-standard encrypted gateways. We do not store complete card numbers on our systems.

No method of transmission over the internet is 100% secure. In the unlikely event of a data breach affecting your information, we will notify you promptly.

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes acceptance of the revised policy.